REFUND POLICY

Overview: Council Rock Newtown Athletic Association (hereafter referred to as CRNAA) has found it necessary to implement a registration cancellation policy.  The policy is intended to fairly deal with extenuating circumstances, while at the same time underscore the need for the commitment to the game and in particular to teammates once the season begins. In order to withdraw a player from the program the parent/guardian of a player (hereafter referred to as the player) must submit a request to the President and Player Agent of CRNAA at and [email protected] stating the reason for the request.

Request for Refunds (In-house program): Requests for player withdrawal received prior to March 31st may be subject to a cancellation fee of forty dollars ($40) which will be retained to cover administration costs. Choosing to leave registration payment in before said date as a credit for another season will automatically waive this cancellation fee.

Requests for player withdrawal received after March 31st and before April 30th are eligible for a refund of fifty percent (50%) of the registration fee.

Requests for player withdrawal received after April 30th are not eligible for any refund.

Request for Refunds (American Legion program): Requests for player withdrawal received prior to May 15th may be subject to a cancellation fee of forty dollars ($40) which will be retained to cover administration costs. Choosing to leave registration payment in before said date as a credit for another season will automatically waive this cancellation fee.

Requests for player withdrawal received after May 15th and before June 15th are eligible for a refund of fifty percent (50%) of the registration fee.

Requests for player withdrawal received after June 15th are not eligible for any refund.

Request for Refunds (Travel program): Requests for player withdrawal received prior to January 1st may be subject to a cancellation fee of forty dollars ($40) which will be retained to cover administration costs. Choosing to leave registration payment in before said date as a credit for another season will automatically waive this cancellation fee.
- Requests for player withdrawal received after January 1st and before March 31st are eligible for a refund of twenty five percent (25%) of the registration fee.
- Requests for player withdrawal received after March 31st are not eligible for any refund.

Request for Refunds (Tournament and District program): Requests for player withdrawal are not eligible for any refund.

**PLEASE NOTE: This refund policy is put in place to cover the league based on administrative costs to the league as well as the costs for uniforms ordered and/or provided to players when costs incurred can no longer be reversed.**

Refunds
To submit a refund request, please send email to [email protected] with the following information:
- Include “Refund Request” in the subject line
- Please include the following in the message body:     
The player’s name
Parent’s name
League the player was registered in (IE: “Instructional League”).
Reason for the refund
All refunds, at a minimum, will be assessed any transaction charges SAYB has incurred either in the original registration or via the electronic refund process.

Once registration closes, all refunds will be assessed a $40.00 processing fee.

No Refunds will be issued after March 10th for Little League (Ages 12 and under)

• Little League refunds requested after the tryouts and before March 10th, will be granted a refund minus transaction fees, provided there is a written document from a doctor supporting a medical issue that prevents the registered player from participation.

No Refunds will be issued after April 1st for Big League (Ages 13, 14, and 15) for any reason.

• Refunds requested after the tryouts and before April 1st, will be granted a refund minus transaction fees only in the case where there is a medical reason. It will require a written document from a doctor supporting a medical issue that prevents the registered player from participation at any point during the season. 

At no point, will any refund be given if the player or their relative has been dismissed or suspended due to unsportsmanlike behavior or failure to comply with behavior guidelines.

REFUND POLICY
General Refund Policy (Spring/Fall Seasons)

Refunds (less administrative fee) are only on the cost of registration and available upon request based on the below schedule:
- Full refunds are available upon request, if request is received prior to the DRAFT DAY/TEAM FORMATION/CLINIC PLACEMENT date
-  Partial Refunds (50%) are available upon request, if request is received on DRAFT DAY/TEAM FORMATION/CLINIC PLACEMENT date and prior to the OPENING DAY/FIRST GAME date for the division your child is placed in.
- No Refunds are available on OPENING DAY/FIRST GAME/FIRST CLINIC date and thereafter.

How to Request a Refund

All refund requests must be made via email to [email protected] Refunds will be issued by a credit back to the credit card used for payment. In the event of a dispute, appeals to the CRNAA refund policy must be made to the Board of Directors via email to or at one of the regular monthly meetings.